Disclaimer

Last updated: 26 September 2026

1. Independent status and no implied affiliation

References to networks, manufacturers, retailers, handsets and SIM plans are for identification and comparison purposes. Displaying a product or provider name does not mean that GuideAuraUK is endorsed by, authorised by, or acting on behalf of that organisation.

The telephone number 0330 520 2816 is the GuideAuraUK contact number for guidance about information displayed on this website. It must not be understood as the official customer-service number of any third-party provider.

2. Offers, prices and availability can change

Mobile offers are time-sensitive. Prices, stock, promotional codes, data allowances, handset condition, eligibility criteria, credit requirements, roaming rules, delivery terms, network benefits and contract structures may change without notice. A price shown on GuideAuraUK is a dated example based on the source linked beside that example.

Before acting on an offer, open the live source and check the total price, any mandatory upfront payment, scheduled in-contract increases, minimum term, device-payment term, delivery charges and other unavoidable costs. The final price and availability displayed by the relevant provider or retailer at the point of contract will control.

3. Your contract is with the relevant third party

Unless GuideAuraUK expressly states otherwise for a particular service, GuideAuraUK does not itself provide the mobile network service, handset finance, airtime contract, SIM service or retailer fulfilment described in third-party deal examples. Any contract you enter into through a linked third party is governed by that third party's terms, privacy notice, cancellation rights, returns policy and eligibility rules.

GuideAuraUK does not guarantee acceptance for credit, financing or a particular tariff and does not guarantee network coverage or service quality at your location.

4. GuideAuraUK is not provider account support

Our contact line can help explain information published on GuideAuraUK. It should not be used as a substitute for your provider's official account support. For billing, cancellation, PAC/STAC requests, SIM activation, network faults, device insurance, account access, password resets, security checks or complaints about an existing provider contract, contact the relevant provider through its official channels.

Do not provide GuideAuraUK with passwords, PINs, one-time passcodes, card security codes or other credentials used to secure a third-party account.

5. Third-party names, marks and illustrative images

Third-party product and company names remain the property of their respective owners. They are used only to identify the products, services or offer sources being discussed. Generic handset artwork on this website is illustrative and should not be interpreted as exact official product photography.

6. External websites and source links

Links to external websites are provided so visitors can verify information or continue to a third-party source. GuideAuraUK does not control those sites and cannot guarantee that their content, prices, availability, security, accessibility or policies will remain unchanged. Opening an external link does not create an endorsement.

7. Information accuracy and corrections

We aim to present accurate information and to date material offer checks. Because third-party information can change, we cannot promise that every item will remain current after publication. If a material discrepancy is identified, the site should be corrected or the affected offer removed as soon as reasonably practicable.

8. Consumer rights are not excluded

Nothing in this disclaimer is intended to exclude or restrict any consumer right or liability that cannot lawfully be excluded under applicable UK law. Where you enter a contract with a third-party provider or retailer, your statutory rights and the third party's legally binding obligations continue to apply.

9. No professional or financial advice

GuideAuraUK provides general comparison/information, not personalised legal, financial, credit or investment advice. Consider your own needs and read the complete provider/retailer terms before entering a contract.

10. Business identity

Legal operator name, postal address and business email have not been supplied for this new brand. Those details must be added before any activity for which UK law requires them. We have not invented or reused details from another website.